She started crying but told me it was tears of joy as she was so grateful for Home-Start’s support and because someone cared.

 Home-Start volunteer

Thank you very much for the Volunteer Voices meeting today… it was great to share experiences with others. I came away feeling so much more positive and confident.

New Home-Start volunteer





Volunteers are at the heart of our work – we couldn’t do what we do without the time, care and commitment of our fabulous volunteers. Home-Start Volunteers are usually parents themselves or have had parenting experience, and they choose to share their time, friendship, parenting skills and experience because they understand the demands and stresses of having a young family. All volunteers are carefully selected, trained and supported for their work with families


The Volunteer Training Course usually takes place 1 day per week over a 7 week period. We run courses regularly throughout the year. Please get in touch if you would like some further information or to request an application form. You can also download an application form (please see right hand column on the News Page).

Topics covered include:

  • Family Values and Attitudes
  • Family Life and Supporting Parents
  • Parents and their children
  • Child Protection
  • Listening
  • Confidentiality
  • Home-Visiting
  • Role of a Home-Start Volunteer
  • Being a Volunteer
  • Bookbug Training


Our volunteers’ group sessions are a great opportunity for our volunteers to get together for peer support, share ideas and to input towards the development of the service. These sociable meetings also provide a chance for staff to update volunteers on current Home-Start Glasgow North news and training opportunities.


We also offer a programme of ongoing training for all our volunteers, covering specific subjects which are relevant to family support. There are usually 3-5 training sessions annually, and we draw up the programme in consultation with our volunteers. Our current training programme includes half-day or full-day sessions on:

  • Children’s Hearings System
  • Welfare and Benefit Changes
  • Working with Refugees and Asylum Seekers
  • Child Protection Update
  • Perinatal Mental Health
  • Bereavement Awareness Training